Tuesday 30 May 2017

The Importance of good Order Management System Software for your Ecommerce business

This current technological brought a lot of advancements in terms of making people’s everyday lives easier. People can now get goods ordered through the internet. The birth of online retailing made a huge innovation in the standard business industry which allowed many aspiring entrepreneurs to enter and invest in this online retail world.
Many people believe that ecommerce is not as difficult to venture into as traditional businesses. That is true in some ways, but there are also some things that ecommerce businesses must make use of.  One important basic concept that anyone planning to start an online business must know Shipping Solutions For Ecommerce. This system includes five basic items that needs to be integrated together in order to work properly:

  • The Online Shop
This is where the customer can see the products for sale. This is the first thing that the customers will see so make sure that this is appealing.

  • The Digital Shopping Basket
This is simply like any ordinary shopping basket in the grocery store where the customer places the items he wants to buy. The only difference is that the website administrator can instantly access information regarding what the customer is putting in his basket. Knowing how customers behave in terms of selecting products from the store is crucial in improving customer experience as well as in marketing.

  • Inventory Level
This is automatically updated whenever a purchase is made. The stock level is also shown to the customer so he’ll know how many products are still left.

  • Payments
This is where the customer pays for the products after he checks out the shopping basket. This automatically updates the accounting section of the business.

  • Delivery
This is the final stage wherein the customer will see the expected date of arrival of the product he ordered. All the delivery details are shown here so the customer will be aligned on what will happen after he finalizes his order.

Having Order Management System Software that can manage your orders well can ensure higher efficiency of the business thus making the customers more satisfied. But this also comes with a cost so be sure that you are ready to shell out funds for technology, infrastructure, and manpower in order to get a smooth operation.

Business Guide: Shipping Solutions for Ecommerce


Ecommerce business is a big industry and many customers are becoming more inclined in ordering their goods through their mobile devices and computers. For the retailers, acquiring and marketing the products that they need to sell can be easy because of the level of internet awareness that the people already have today. But one pressing matter continues to bring so much challenge to businesses even with ecommerce’s great success – Ecommerce Shipping.
How fast a product will be delivered and how much it would cost the customer are two of the most important factors that people are always considering when making the orders. This is one of the factors that affect customer experience, which means that it could potentially affect whether or not customers will become loyal to a company. That is why businesses, no matter how big or small, should place an importance on a good shipping scheme. For a business to be able to provide the best Ecommerce Shipping Options for a business, there are some factors that should be considered.

What affects the delivery process?
A lot can happen while delivering the product from the warehouse to the customer’s front door. It may be with the package itself, the shipper, or where the delivery location. But once the business determines its delivery opportunities, time, resources, and customer loyalty can be maximized every time a delivery is being done.
Study these items in your business to help you get an efficient shipping process:
  • Volume of Sales
  • Handling Cost
  • PUDO (Pick Up – Drop Off) Schedules and Charges
  • Delivery Location
  • Shipping Urgency
  • Product Size
  • Tracking and Monitoring

Selecting the best shipper
For small starters, depending delivery on FedEx or UPS may be the initial resolution but as the business grows, outsourcing to larger scale deliveries might be the best option. Basically, deliveries cost a business so much that any business owner must allocate his funds correctly. A wider selection of Ecommerce Order Management Software is always the best strategy to get the most efficient way on how to bring customers their goods.
Some bigger companies still coordinate with third party logistics and shipping companies to deliver the products while others invest on buying their own delivery vehicles.

Technologies for monitoring and analytics
This is a very basic concept when it comes to shipping products but many businesses, especially starting ones, still forget to consider. Having the appropriate technology to monitor and analyse the delivery process is crucial because it is how you can ensure that your products will reach its correct destination at the right time.

A simple tracking method using mobile phone communication with the courier and customer to the main company can give better assurance that the package will be delivered on time.

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